Page 39 - Londra Gazete Sayı 1106

2 LondraGazete.com/English Londra Gazete, 19 May 2022

Citizens are waiting for a solution from the TRNC authorities

TURKISH Cypriots living in the In September of last year, a social
UK have complained about being media post by the Representative EXCULISIVE
unable to reach the Turkish Republic office stated that “telephone lines
of Northern Cyprus’s (TRNC) Lon- are extremely busy on a daily basis”
don Representative Office, while and the quickest form of contact
officials express they are struggling would be emailing to book appoint-
to meet the intense demand of the ments.
citizens. Speaking to Londra Gazete Erol
Citizens who have been trying Memiş said “I want to certify a doc-
to make an appointment from the ument, I am old, I have health prob-
TRNC London Representation are lems, and I do not know how to use
able to do as their phone calls have social media or send mail. I have
been unanswered. Our readers been calling the representative for
who reached out to us stated that a long time every day to set up an
they called the representative of- appointment, but no one answers.
fice "hundreds of times" to get an It is not easy for me to go out and
appointment, but could not reach go there, I thought of taking this TRNC London Representative Çimen Keskin and the TRNC London Consul Namık Cafer
them. Upon these complaints, we, risk and going to the representative
as Londra Gazete, contacted the office...” ble to speak to anyone. provide services even on weekends order to obtain information. This
While Ali Hasan said to as he was
TRNC London Representative Of- unable to book an appointment: In an interview with the TRNC when necessary. "Sometimes we get situation causes a backlog in our
a hundred phone calls an hour, we telephone exchange and makes it
fice for a response London Representative Çimen Ke-
“I couldn't complete my power of skin and the TRNC London Consul can't keep up with that," he stated. difficult to reach our Representative
attorney process and eventually I Namık Cafer on this subject, the Keskin said to Londra Gazete Office via telephone.”
chose to go to Cyprus. Why can't we officials express that some 300,000 express their top priority is ensur- Going on to say that for this rea-
reach our representative by calling? or more Turkish Cypriot live in the ing that citizens are able to reach son, they recommend anyone trying
Why is it so difficult? It will take one the services they need but due to to book an appointment to email
day for us to go to central London UK, according to unofficial figures, a backlog of requests following the their contact details and the details
in a busy work schedule. However, and stated that the representative pandemic: “This increase continues of which services they require. “...
we cannot reach anyone to set up an office has difficulties in keeping up at a high rate today, 'normalization' Our citizens are kindly requested
appointment...” with the intense demand with its has not yet been fully reached. In to send their information and ap-
Londra Gazete also called the current staff. this context, there has been a sig- pointment requests to the london@
TRNC Representative office over a 2 Cafer stated that the representa- nificant increase in the number of mfa.gov.ct.tr e-mail address instead
week period, on different days and tive office was working overtime to our citizens trying to reach our Rep- of contacting our Representative
Erol Memiş times thought the day but was una- complete the documentation and resentation Office via telephone in Office by phone.”