THE Civil Aviation Authority has stated it is taking legal action against Ryanair over its refusal to compensate thousands of UK-based customers.
Their flights were cancelled or delayed over the summer because of strikes by Ryanair pilots and cabin crew.
The CAA says they are entitled to compensation under EU law.
However, Ryanair argues the strike action amounts to “extraordinary circumstances” and that therefore, it does not have to pay.
More Ryanair passengers have put in compensation claims for cancellations or delays to arbitration this year than any other airline.